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Continuing Professional Development (CPD) for Mortgage and Insurance Brokers

Keeping your skills and knowledge up to date is essential for staying on top of industry changes, maintaining your competence, and ensuring your qualifications remain relevant. Continuing Professional Development (CPD) is how Mortgage and Insurance Brokers actively maintain, develop, and enhance their professional expertise.

CPD has always been part of being a committed professional, but with clear regulatory expectations, brokers must now demonstrate that they have the skills and knowledge needed to serve their clients effectively — and that they continue to develop these through regular CPD.

Am I required to complete CPD?

Yes. The Financial Conduct Authority (FCA) requires all Mortgage and Insurance Brokers to carry out CPD and to maintain records that demonstrate they are competent and continue to develop their skills and knowledge. By fulfilling your annual CPD requirements, you show your commitment to delivering compliant and high-quality advice to clients.

While there is no set number of CPD hours specifically for mortgage advice alone, most brokers work to an industry standard of 35 hours of CPD each year (January to December), covering a blend of structured and unstructured learning.

What counts as CPD?

CPD should cover activities that meet your personal development needs and help you stay informed about industry trends, regulatory changes, and product updates. Your CPD can be both structured (formal training) and unstructured (self-directed learning).

Examples of activities that count towards CPD include:

  • Rockstone file review feedback

  • Articles from Financial Reporter or other reputable industry media

  • Updates on lender or provider criteria changes

  • Lender or provider CPD sessions and webinars

  • Industry press articles

  • Studying for relevant qualifications

  • Attending webinars, podcasts, conferences, seminars, or workshops

  • Completing Rockstone annual training modules (these all count towards your CPD hours)

  • Internal training sessions

  • Technical updates

Structured vs. Unstructured CPD

✅ Structured CPD:
Formal learning activities designed to achieve a clear learning outcome, such as training courses, exams, workshops, or online learning.

✅ Unstructured CPD:
Informal learning that supports your role, such as reading industry publications, watching relevant videos, or listening to podcasts.

How to manage your CPD

To get the most benefit from your CPD:

  1. Identify your development needs — decide which areas of knowledge or skills to improve.

  2. Plan and carry out activities to meet those needs.

  3. Record your activities and time spent — your Rockstone Compliance Portal log helps you track this and provides evidence.

  4. Reflect on what you learned — consider whether the activity met your objectives.

Important:

  • If you have joined Rockstone from another firm, you are still required to keep a complete record of your CPD. You can transfer your previous CPD hours to the Rockstone Compliance Portal by bulk uploading your existing records.

  • CPD must be measurable, relevant to your role, and aligned to your individual development plan.

  • All Rockstone annual training modules automatically count towards your annual CPD hours, helping you meet your target efficiently.

Additional information

  • Part-time workers: You have the same CPD requirements as full-time brokers.

  • Career breaks: If you’re on maternity leave, long-term sick leave, or a career break, your CPD requirements are paused during this period. Keep records of any breaks for compliance checks.

  • Using the Rockstone Compliance Portal: Log all CPD activities and reflections in the Rockstone Compliance Portal. This will serve as your official record and help demonstrate your compliance if requested by the FCA.


CPD Portal

https://rockstonecomplianceportal.co.uk/